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Privacy Policy

Introduction

Amarena Canvas Beach Hotel (“Amarena”, “us”, “we”, or “our”) operates the amarenabeachhotel.com website (the “Website”). Our privacy policy is focused on protecting your personal data and digital privacy.

This page explains Amarena’s policies on how we collect, use, and disclose personal data when you use our Website, and what data we collect.

This Privacy Policy describes the information we gather on or through our Website, how we use and disclose that information, and the steps we take to protect it. By visiting our Website, you accept the privacy practices described in this Policy.

We use your data to provide and improve our services, including our hotel stays and guest experiences. By using our Website, you agree to the collection and use of information in accordance with this policy.

When you use Amarena, you are trusting us to handle your data appropriately, including your personal information and that of anyone traveling with you. That is why we take data protection very seriously.

We want you to understand how we process personal information when you use our Website.

Information We Collect and Use Via Email

We collect several types of information for different purposes. We use it to provide and improve our services and offerings, and to send you occasional emails.

Types of Data We Collect: Personal Data

When you use our Website to request information or plan your stay, we may ask you for certain personal information that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:

  • Email address
  • Company
  • First and last name
  • Phone number
  • Address, state, province, ZIP/postal code, city, country
  • Cookies and usage data

Right to Be Forgotten (Data Erasure)

Amarena has a formal policy for deleting data. You have the right to withdraw your consent for us to store and use your data, and to have that information erased.

If you want your data deleted from our database, contact us at reservations@amarenabeachhotel.com and we will delete it.

If you opt out of our emails, or change the type or frequency of promotional emails you receive from us, please allow up to ten (10) business days for us to process your request.

Usage Data

We use Google Analytics to measure and evaluate access to and traffic on the public areas of the Website. It also generates navigation reports for our Website administrators. Google operates independently from us and has its own privacy policy, which we strongly suggest you review. Google may use the information collected through Google Analytics to evaluate user and visitor activity on our Website. For more information, see Google Analytics Privacy and Data Sharing.

We take measures to protect the technical information collected through Google Analytics. We use this data only as needed to resolve technical issues, administer the Website, and identify visitor preferences, and in those cases the data is in non-identifiable form. We do not use any of this information to identify visitors or users.

Examples of information we may collect include:

  • Your Internet Protocol (IP) address
  • The type of browser or computer you use
  • The number of links you click on the Website
  • The state or country you accessed the Website from
  • The web page that linked you to our Website
  • The pages you viewed on the Website

You can opt out of having your navigation information collected by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.

Tracking Cookies Data

We use cookies and similar technologies to track activity on our Website and to store certain information.

Cookies are small data files that may include an anonymous unique identifier. A website sends cookies to your browser, and they are stored on your device. We may also use other tracking technologies, such as tags and scripts, to collect and track information and to improve and analyze our Website. You can set your browser to refuse all cookies or to tell you when a cookie is being sent.

Examples of cookies we use:

  • Session cookies. We use session cookies to operate our Website.
  • Preference cookies. We use preference cookies to remember your preferences and settings.
  • Security cookies. We use security cookies for security purposes.

Disabling Cookies

You can usually remove or reject cookies through your browser settings. To do this, follow your browser’s instructions, which are typically under “Settings,” “Help,” “Tools,” or “Edit.” Many browsers accept cookies until you change the settings.

To learn more about cookies, including how to see which cookies are set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org.

If you do not accept our cookies, some parts of our Website may not work as well.

Strictly Necessary Cookies

These cookies are needed for the Website to function and cannot be switched off in our systems. They are usually set only in response to something you do that amounts to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block these cookies or alert you about them, but some parts of the Website will then not work. These cookies do not store any personally identifiable information.